SIGNING UP WITH KROLL
By signing up, you have access to speak with Kroll's experts on any questions you have about your identity to explore whether you might be a victim of ID theft
If it is discovered that you are a victim of ID theft, Kroll will work on your behalf where possible to restore your ID to pre-theft status
Kroll provides early alerts to potential indicators of fraud and ID theft to help you review important information about your identity in real time
If you have questions about or think you may be subject of a scam involving your identity, Kroll's experts are ready to help
Simply by logging into Kroll's easy-to-use member portal, you gain immediate access to a dashboard which prioritizes your information about your identity in a simple and user friendly snapshot, enabling quick action
Frequently Asked Questions
Who is Kroll?
Kroll is the world’s premier provider of services and digital products related to valuation, governance, risk and transparency. We work with clients across diverse sectors in the areas of valuation, expert services, investigations, cyber security, corporate finance, restructuring, legal and business solutions, data analytics and regulatory compliance. Our firm has over 5,000 professionals, serving clients in 140 countries across 6 continents. For more information, visit www.kroll.com.
How do I know this website is safe?
Our website supports Transport Layer Security (TLS) authentication in order to access the portal from the web browser in a secured manner. The personal information that members enter is encrypted in transit using TLS digital certificates. This allows web browsers and web servers to communicate over a secured connection. Once this data is stored in our database we have encryption at rest for the sensitive user data such as account number/credit card number, which helps to safeguard the sensitive information stored in the database from a hacker/unauthorized person. In addition, we follow a number of security and compliances including, but not limited to: PCI-DSS, EI3PA, FACTA, FCRA, GLB, GDPR, etc.
Why do you need my Social Security Number?
Your Social Security number is used for the Identity Verification process required to create your account and start the identity monitoring services. During the sign-up process, Kroll uses your identifiers, such as your SSN, to display identity verification questions to which the answers are unique to your background information.
Why can't I share a same email address as the same username for my significant other and myself?
Your email address is used to login to our system and must be unique. If you received a message that your email already exists in our system, and/or you do not have a unique email address, you can find helpful information on how to complete the signup process here.
I am having trouble signing up for my monitoring services. What should I do?
If you are experiencing issues signing up for your monitoring services, first check that you are entering your information, including membership number, last name, and zip code, as it is indicated in your letter or email. If you are still experiencing issues signing up, we recommend you clear your browser history and any cached information, then try to sign up again.